East Maitland Family Medical Centre is a well-established general practice which has been providing the full range of quality medical services for over 30 years in the Maitland regional area. Our well-qualified doctors and staff are experienced and reliable.

We are doctors who care about the well-being of our patients. We want the best for you.

We always put our clients first and pride ourselves in providing comprehensive and compassionate care for our patients’ total health. We also have a strong focus on preventative medicine, as we believe this is the best way to prevent major complications for any disease.

East Maitland Family Medical Centre is a Private GP Practice from 1st July 2022.

Reason for introduction of PRIVATE FEES

The Doctors of East Maitland Family Medical Centre pride themselves on providing high quality health services and medical access to our communities. With rising operational costs, the introduction of private fees, although difficult, is necessary to allow the doctors to continue providing this service.

Ongoing support from the community is of great appreciation. As always, the practice has a zero-tolerance policy towards abuse and aggression. Please treat our staff and doctors with respect and courtesy. Your continued patience and understanding are greatly appreciated

Health Care Card or Pension card holders under 65 years age and children under 16 years, will pay a Discount Fee for consultations displayed under fees.

From 1st July 2022, Telephone Consultations will no longer be bulk-billed for all patients. Private Fees will apply for all Telephone consultations.

Please be reassured that consultations are billed based on complexity and time spent and not on the length of appointment booked.

If you were previously bulk-billed  at our practice  please do not assume  that you will continued to be bulk-billed; it is only at the Doctors discretion and under certain conditions.

For our regular patients who are eligible for GP Management Plans (Care Plans), Diabetes Annual Cycle of Care , Asthma Annual Cycle of Care, Health Assessments (45-49 and Over 75 years) and some nursing tasks, e.g. Government approved vaccinations, All Childhood  immunisations, Prolia and Vitamin B12 injections ,we will offer bulk billing for these consults if eligible for Medicare rebates.

A PASSIONATE TEAM DEDICATED TO                        LOOKING AFTER YOU

IMPORTANT: Due to the Covid-19 Outbreak, if You and/or Your Child have Cold & Flu Symptoms (e.g. dry, sore throat, headache, fever, cough, runny nose, loss of smell etc.), please DO NOT attend the clinic as you will be asked to leave.

MASKS continue to be MANDATORY for ALL ON-SITE VISITORS.

If you attend WITHOUT a MASK, for the safety of our patients and staff, you will NOT be allowed to enter and they are available to purchase from the front desk for $1.00 if forgotten.

As a ‘higher-risk’ location, masks will continue to be required for all on-site visitors

Please Note

Clinic is accepting new patients online and also on the day, however, Please call clinic to see if any spot available for your preferred doctor and date.

Telephone consults booked with doctor, certainly doctor will call you but it might be delayed at times, as doctors are busy with patients waiting in clinic, but you will be surely called booked with Dr Kolli even after 6 PM , so pls don’t be disappointed and thank you for your understanding.

      Appointment Cancellation Policy

• Late Cancellations (Within 3 hours notice) and Non-Attendance:

  We understand that plans can change. Please inform us as soon as you can if you are unable to attend your appointment.

• This provides us with the opportunity to offer your appointment to another patient who may need to see a doctor more urgently

• Cancellation within 3 hours notice will attract a cancellation fee of $25 to $75.

  A non-attendance (no-show) attracts a $25 to $75fee.

  This is paid at your next East Maitland Family Medical Centre visit before seeing doctor. Future Appointments can not be made until account finalised.

• If you have any difficulty paying our fees at any time, please do not hesitate to discuss it with your GP as it is at their discretion, as your health to us is worth so much more. 

• We thank you for your understanding.